Learn how to cancel a specific class session within a Class.
APPLIES TO: Admins
Last updated: April 18, 2023
You are able to cancel a specific session within a Class.
Cancel a Class Session
- Log in to your Upper Hand account and hover over the main navigation bar on the left, click Classes
- On the left side panel, click on the Class that you would like to cancel
- Click the Schedule tab
- Click the three grey dots on the right hand side next to the session you want to cancel
- Click Cancel Session
- If there are no attendees - Confirm your cancellation by selecting Yes
- If there are registered attendees - Select whether you would like to return the session credit or revoke the session credit from all the attendees and select Yes
- Note: if you return the session, they will be able to use the credit for any other classes that are associated with that event type
- Select whether you want to send a note notifying your clients of the cancellation