Classes Waitlist

In this article, learn about the new Classes Waitlist functionality

APPLIES TO: Admins

Last Updated: April 30, 2025

Waitlist Overview 

With this feature, you can enable collecting a waitlist for each of your classes when it has reached its max capacity. 

There are two types of waitlist behavior Manual Registration and Invite Based Registration

1. Manual Registration
   1. When selected, your clients will be able to join the waitlist for a session and when a spot opens up you will be able to manually add them to the class from the waitlist 
2. Invite Based Registration 
   1. When selected, your clients will be able to join the waitlist for a session and when a spot opens up, they will receive an email invite to claim their spot in the class. 

Enabling Waitlist

When creating a schedule, you will see the option to enable waitlist. When enabled, your clients will be able to join the waitlist for a session if it is sold out. 

Waitlist Roster

From this view you will be able to see everyone who has join the waitlist, the date/time they joined, and the invite status

Waitlist Session Summary Drawer 

From the session summary drawer, you will be able to see who is on the waitlist, what date & time they joined, add them to the class or remove them from the waitlist 

Important to Note

• When a client joins the waitlist, it will put one of their credits on "hold", if they do not get into the class, they will get that credit back.