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      Back to home
      1. UP Help Center
      2. Contacts
      • Getting Started
      • Account Setup
        • Account Settings
        • Help & Resources
        • Billing
      • Events
        • Event Setup
        • Browse Events
        • Event Admin View
      • Classes
      • Teams
      • Calendar
      • Contacts
        • Staff
        • Clients
        • Groups
        • Archived
      • Marketing
      • Reports
      • Memberships
      • Credit Passes
      • Resources
      • Retail
      • Settings
      • Point of Sale (POS)
      • Payments
        • Paysafe/NETBANX
      • Client Side
        • Top Searched Articles
        • Account Management
        • Event Sign Up
        • Scheduling
        • Payments
        • Memberships & Passes
      • Additional Resources
        • Hardware
        • Upper Hand AI
        • WebKit by Upper Hand

      Contacts

      Managed profiles, Client Profile Pages and Contact Groups allows you to know each client that interacts your business.
      • Send Client Email

      Staff

      • User Permissions
      • Invite Staff Members
      • Archive a Staff Member
      • Set Staff Payroll
      • Admin Best Practices
      • Clock In & Clock Out
      • Set Staff Availability
      • Set Staff Commissions
      • Switch Staff Member on Session
      • Edit Staff Levels
      • Customize Staff User Permissions
      See more

      Clients

      • How to Communicate with Clients
      • Manual Credit Adjustment
      • View a Client's Membership Payment History
      • Unclaimed Account
      • Client Profile Page
      • Cancel an Upcoming Scheduled Session as an Admin
      • Import Contacts
      • Add a Managed Profile
      • Edit Membership Expiration Date
      • Invite Clients
      • Add Document to Client Profile
      • Unsigned Membership Agreement Indicator
      • No Waiver on File Indicator
      • Client Profile QR Code
      • Badges and Indicators
      • Contact Filters
      • Add Account Credit
      • Clear Account Credit
      • Download Waiver
      • Add a Lead
      • Add Email to Managed Profile
      • Add Additional Email to Account
      • Client's Membership Overview
      • Email Template: Opt Into Text
      See more

      Groups

      • Send Marketing Email to Contact Group
      • Create a Contact Group
      • Create Contact Group From Contact Filter

      Archived

      • Archive a Client
      • Unarchive a Client
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      • Go to upperhand.com
      • Submit a ticket
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