Set Staff Availability

APPLIES TO: Admins and Staff

Last Updated: March 27, 2026

Setting your staff's availability is the backbone of making sure your staff is only scheduled for events and sessions they can execute.

How To Set Staff Availability

• After logging in to your Upper Hand account, click on Contacts located in the navigation bar on the left side of the screen.
• Click on the Staff tab.
• Click on the name of the staff member whose availability you are wanting to adjust.
• Click the pencil icon located on the right of Availability.

• Choose a Start Date for your availability (if you would like this availability to last indefinitely, make sure the indefinite box is checked. For a limited date, uncheck and choose the end date).
• Click the Days of the Week that you will be available.
• Choose your Available Hours (if you need each day to have a specific start and end time, click the "Day specific" button. You are able to add multiple start and end times to a specific day. This is perfect for giving lunch breaks or having morning and evening trainings).
• Select Indefinite if this schedule will not change
• To set your availability for a specific date, select Add Date underneath Date Specific Availability. Select the date you want to set availability for. Set the time you are available on that date for.
• Add any Blackout Days by clicking the Add Blackout Days button above the save button (to remove Blackout Days, click the X next to the date).
• When your schedule is set, click the blue Save button.

Multiple Staff Availability Schedules

Setting multiples staff availability schedules is a great way to ensure you and your staff can be booked even when your availability changes month-to-month or season to season. 

How To Set Staff Multiple Availability Schedules 

• Click the pencil icon located on the right of Availability
  

• Click +Add Schedule next to Schedules (If your availability is set to Indefinite you must uncheck Indefinite and set a permanent end date to your existing schedule)

• An additional Schedule modal will populate where you can enter your availability. You must enter a start and end date for each additional scheduled added. 
• Once you've added all the schedules you need, you can click Save
• Note: You won't be able to add additional schedules that conflict with or do not include dates and timeframes for any existing future sessions. 

Things to note

• The bubble icons on the Staff page show you which days a specific staff member is available during the current week.