--- title: Log in to Upper Hand description: "Last updated: September 8, 2023 Click Here to Log In Once you've verified your account, you can log in using your email address and password. If you've forgotten your password, click Forgot my passwo" --- [Skip to content](https://help.upperhand.com/why-can-t-i-log-in-to-upper-hand#main-content) English Show submenu for translations [Submit a ticket](https://help.upperhand.com/kb-tickets/new?hsLang=en) ![up logo-1](https://help.upperhand.com/hs-fs/hubfs/up%20logo-1.png?width=160&height=67&name=up%20logo-1.png) Open main navigation Close main navigation - English Show submenu for translations - [Submit a ticket](https://help.upperhand.com/kb-tickets/new) - [Go to upperhand.com](https://upperhand.com/) [Go to upperhand.com](https://upperhand.com/) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [UP Help Center](https://help.upperhand.com/?hsLang=en) 2. [Client Side](https://help.upperhand.com/client-side?hsLang=en) 3. [Top Searched Articles](https://help.upperhand.com/client-side?hsLang=en#top-searched-articles) # Log in to Upper Hand Last updated: September 8, 2023 ![New Client Login](https://help.upperhand.com/hs-fs/hubfs/Product%20Update%20Emails/New%20Client%20Login.png?width=688&height=469&name=New%20Client%20Login.png) [Click Here to Log In](https://app.upperhand.io/) Once you've verified your account, you can log in using your email address and password. If you've forgotten your password, click **[Forgot my password](https://help.upperhand.com/knowledge/reset-user-passwords?hsLang=en) **on the [login page](https://app.upperhand.io/accounts/login). If the password reset email doesn't appear in your inbox, learn how to [add *support@getupperhand.com*](https://help.upperhand.com/knowledge/not-receiving-upper-hand-emails?hsLang=en)[to your email allowlist](https://help.upperhand.com/knowledge/not-receiving-upper-hand-emails?hsLang=en). If you're unable to log in to Upper Hand, try the following troubleshooting steps: - Make sure that your [browser is supported by Upper Hand](https://help.upperhand.com/knowledge/which-browsers-are-supported-by-upper-hand?hsLang=en). - If you have multiple email addresses, ensure that you're using the email address associated with your Upper Hand account. - [Clear the cache and cookies](https://help.upperhand.com/knowledge/clear-your-browser-cache?hsLang=en) in your browser and retry. - [Enable third-party cookies](https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=en&__hstc=20629287.a11696af390bdc9415d38a2bb9eab135.1664394471824.1673280752878.1673363185086.67&__hssc=20629287.7.1673363185086&__hsfp=2742097478) in your Chrome settings: - In the upper right of your Chrome browser, click the **three vertical dots**, then select **Settings**. - In the *Privacy and security* section, click **Cookies and other site data**. - Ensure that **Allow all cookies** is selected ![allow-all-cookies-setting](https://knowledge.hubspot.com/hs-fs/hubfs/Imported%20images/allow-all-cookies-setting.png?width=700&name=allow-all-cookies-setting.png) - - Try to log in to Upper Hand again. If you're unable to log in after following the steps above, send your information to the Upper Hand Support team at support@getupperhand.com. [**Using the App:**](https://apps.apple.com/us/app/upper-hand-sports-and-fitness/id1195693370) **![UH log in app](https://help.upperhand.com/hs-fs/hubfs/UH%20log%20in%20app.png?width=250&height=541&name=UH%20log%20in%20app.png)** If you've forgotten your password, click **[Forgot my password](https://help.upperhand.com/knowledge/reset-user-passwords?hsLang=en) **on the login page. If the password reset email doesn't appear in your inbox, learn how to [add *support@getupperhand.com*](https://help.upperhand.com/knowledge/not-receiving-upper-hand-emails?hsLang=en)[to your email allowlist](https://help.upperhand.com/knowledge/not-receiving-upper-hand-emails?hsLang=en).     - [Getting Started](https://help.upperhand.com/getting-started?hsLang=en) - [Account Setup](https://help.upperhand.com/account-setup?hsLang=en#main-content) - [Account Settings](https://help.upperhand.com/account-setup?hsLang=en#account-settings) - [Help & Resources](https://help.upperhand.com/account-setup?hsLang=en#help-resources) - [Billing](https://help.upperhand.com/account-setup?hsLang=en#billing) - [Events](https://help.upperhand.com/events?hsLang=en#main-content) - [Event Setup](https://help.upperhand.com/events?hsLang=en#event-setup) - [Browse Events](https://help.upperhand.com/events?hsLang=en#browse-events) - [Event Admin View](https://help.upperhand.com/events?hsLang=en#event-admin-view) - [Classes](https://help.upperhand.com/classes?hsLang=en) - [Teams](https://help.upperhand.com/teams?hsLang=en) - [Calendar](https://help.upperhand.com/calendar?hsLang=en) - [Contacts](https://help.upperhand.com/contacts?hsLang=en#main-content) - [Staff](https://help.upperhand.com/contacts?hsLang=en#staff) - [Clients](https://help.upperhand.com/contacts?hsLang=en#clients) - [Groups](https://help.upperhand.com/contacts?hsLang=en#groups) - [Archived](https://help.upperhand.com/contacts?hsLang=en#archived) - [Marketing](https://help.upperhand.com/marketing?hsLang=en) - [Reports](https://help.upperhand.com/reports?hsLang=en) - [Memberships](https://help.upperhand.com/memberships?hsLang=en) - [Credit Passes](https://help.upperhand.com/credit-passes?hsLang=en) - [Resources](https://help.upperhand.com/resources?hsLang=en) - [Retail](https://help.upperhand.com/retail?hsLang=en) - [Settings](https://help.upperhand.com/settings?hsLang=en) - [Point of Sale (POS)](https://help.upperhand.com/point-of-sale-pos?hsLang=en) - [Payments](https://help.upperhand.com/payments?hsLang=en#main-content) - [Paysafe/NETBANX](https://help.upperhand.com/payments?hsLang=en#paysafe-netbanx) - [Client Side](https://help.upperhand.com/client-side?hsLang=en#main-content) - [Top Searched Articles](https://help.upperhand.com/client-side?hsLang=en#top-searched-articles) - [Account Management](https://help.upperhand.com/client-side?hsLang=en#account-management) - [Event Sign Up](https://help.upperhand.com/client-side?hsLang=en#event-sign-up) - [Scheduling](https://help.upperhand.com/client-side?hsLang=en#scheduling) - [Payments](https://help.upperhand.com/client-side?hsLang=en#payments) - [Memberships & Passes](https://help.upperhand.com/client-side?hsLang=en#memberships-passes) - [Additional Resources](https://help.upperhand.com/additional-resources?hsLang=en#main-content) - [Hardware](https://help.upperhand.com/additional-resources?hsLang=en#hardware) - [Upper Hand AI](https://help.upperhand.com/additional-resources?hsLang=en#upper-hand-ai) - [WebKit by Upper Hand](https://help.upperhand.com/additional-resources?hsLang=en#webkit-by-upper-hand) - [Admin Side](https://help.upperhand.com/admin-side?hsLang=en#main-content) - [Scheduling](https://help.upperhand.com/admin-side?hsLang=en#scheduling) [![Chill listening crop-3](https://help.upperhand.com/hs-fs/hubfs/Brand%20Assets/Dark%20Full%20@2x.png?width=59&height=24&name=Dark%20Full%20@2x.png "Chill listening crop-3")](https://upperhand.com) Email Hours: M-F 9am - 2am EST Chat Hours: M-F 9am - 5pm EST Copyright © 2026, Upper Hand