Clients
      Back to home
      1. UP Help Center
      2. Contacts
      3. Clients

      Cancel an upcoming scheduled session

      In this article, learn how to cancel an upcoming scheduled session.

      APPLIES TO: Admins and Clients

      Last updated: March 20, 2023

      Cancel as a Client

      Cancel an upcoming scheduled session as an Admin

      As an Admin, you can cancel an upcoming scheduled session via the Session Summary Drawer by removing all attendees assigned to that session.

      Cancel an upcoming scheduled session as a Client

      • Log in to your Upper Hand Account
      • Under the My Profile, find the upcoming scheduled session you would like to cancel underneath the Schedule tab
      • Click on the three dot menu associated with that specific session

      Screen Shot 2023-01-17 at 4.41.14 PM

      • Click Cancel

      Screen Shot 2023-01-17 at 4.41.41 PM

      • Click Yes after confirming the details on the Cancel Registration modal

      Screen Shot 2023-01-17 at 4.42.03 PM

      • You should receive a successful message at the bottom of the screen if the session as correctly been cancel and removed from your Upcoming Schedule.

      Screen Shot 2023-01-17 at 4.42.30 PM