Learn how to cancel a specific class session within a Class.
APPLIES TO: Admins
Last updated: February 2, 2023
You are able to cancel a specific session within a Class.
Cancel a Class Session
- Log in to your Upper Hand account and hover over the main navigation bar on the left, click Classes
- On the left side panel, click on the Class that you would like to cancel
- Click the Schedule tab
- Click the three grey dots on the right hand side next to the session you want to cancel
- Click View Session
- Click the three grey dots in the right hand corner
- Click Cancel
- Select whether you would like to cancel the class and return a session to all clients or if you would like to revoke the sessions from everyone
- Note: if you return the session, they will be able to use the credit for any other classes that are associated with that event type
- Select whether you want to send a note notifying your clients of the cancellation
Things to Note
- Cancelling a class will not remove the session from the calendar.