Change the Marketing Email

In this article, learn how to request to change your main marketing email address.


Last updated: January 26, 2023

All email notifications sent from the software will have a specific Reply-To email address from your account. We refer to this as the Marketing Email on the account.

The default Marketing Email on the account is the Admin email address that was used to create the account.

If you need to update or change the Marketing Email on the account, follow the steps below:

  • Change the email associated with the Admin account that is listed as the Marketing Email


  • Request to Upper Hand to change the Marketing Email to another Admin user's email address


  • If the email you want to change is not in your account currently, you will need to invite the email address as a staff member and reach out to Upper Hand request that the user be updated to have Admin permissions and be set as the Marketing Email