Clear Your Browser's Cache

APPLIES TO: All users

Last updated: May 18th, 2023

Browsers keep local copies of website data to load those websites more quickly in the future - these are known as your browser's cache. 

When you experience an issue that is not occurring on other browsers or computers, like a specific error pop-up message, the source of that issue may lie in your browser's cache. Clearing the cache will typically resolve these issues.

The process for clearing a browser's cache is different for every browser. Learn how to clear your cache in the following browsers in their documentation:  

Please note: after you've cleared your cache, completely restart your browser. This ensures that the cache is completely cleared.