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      Suspend a Membership

      In this article, learn how to suspend a client's membership.

      APPLIES TO: Admins

      Last updated: June 22, 2023

      Suspend a membership

      • Log in to your account and go to Contacts. Navigate to the Client Profile Page of the client that you would like to suspend.

      UH Suspend membership 1

      • Click on the three dot menu inside the membership card that is listed underneath their name and click Suspend.

      UH suspend membership 2

      • Choose the Suspend date and whether or not you would like to set a future reactivation date.

      UH suspend EDIT

      • Click Confirm Suspension.

      Suspend a Membership in the App:

      • Log in to you account and go to Contacts. Navigate to the Client Profile Page of the client you would like to suspend.
      • Click on the three dot menu inside the membership card that is listed underneath their name and click Suspend. 
      • Choose the Suspend date and whether or not you would like to set a future reactivation date. Confirm the suspension.

      UH Suspend app

      Things to Note

      When you suspend an account, they will not be charged for the membership during the suspension but it is considered inactive therefore the membership credits can no longer be used while it is a suspended state.