View Members Within a Membership

In this article, learn how to view the members within a specific membership.


Last updated: July 1, 2024

View Members Within a Membership

  • Log into your Upper Hand account and hover over the main navigation bar on the left hand side, click Memberships
  • Click where it says "X Members" on the membership you would like to view


  • From here you will be able to see a historical list of clients that ever been enrolled in that particular membership. 


  • The default view will show the list of your Active members in that membership including:
    • Member Name
    • Tier (if using tiered pricing, Coming Soon!)
    • Member Length
    • Next Payment
    • Commitment
    • Price
  • You can click on the Filter button to filter by Membership Status, which include: All, Active, Suspended, Cancelled & Invited

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  • By toggling a different Membership Status filter, your list will adjust accordingly. For example, below is a list of the same membership but with the Suspended filter toggled on.


  • All lists are also exportable. Just click on the blue Export button to download the list to a .csv file that includes the client name, email address and phone number.


Some things to note:

  • All members are listed in chronological order from newest to oldest as to when they joined the membership, those who were most recently cancelled, etc
  • If the filtered view is set to All members then the "status" column inside the exported list will be blank.