---
title: Cancel Participant Registration
description: In this article learn how to cancel a participant's registration and be able to either return or revoke that session credit back to the client.
---
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# Cancel Participant Registration
## In this article learn how to cancel a participant's registration and be able to either return or revoke that session credit back to the client.
APPLIES TO: Admins
Last updated: May 17, 2023
Whenever a participant used a credit to sign up for a particular session and you need to remove them from the session, the software will ask you whether or not you want to return that credit or revoke it.
**Return Session Credits - **The credit will be returned to the participant
**Revoke Session Credits **- The credit will NOT be returned to the participant
**Note: **Session credits cannot be returned and used for other events.
#### Cancel participant registration
- [Log in to your account](https://help.upperhand.com/why-can-t-i-log-in-to-upper-hand?hsLang=en) and click **Calendar** in the navigation panel on the left hand side
- Locate the session you need to remove, click the three dot menu and select **View Session**.
- From the [Session Summary Drawer](https://help.upperhand.com/session-summary-drawer?hsLang=en) of the session, click the X next to the attendee's name.
- ***Note:** You can also access the Session Summary Drawer straight from the [client's profile page](https://help.upperhand.com/client-profile-page?hsLang=en).*
- Select whether you want to Return Session Credits or Revoke Session Credits
- Optional: If you choose Revoke, you can also choose whether or not to Waive Outstanding Fee. ***Note: **Credits tied to a credit pass or membership cannot be waived.*
**
- If you have Registration cancellation notices enabled in your [Client Email Settings](https://help.upperhand.com/manage-your-account-preferences?hsLang=en), an email will be automatically sent to the registered attendee notifying them of the cancelled session.
#### Important to Note
- If waive outstanding fee is not selected, Pay Later balances will remain on the Balances Report until they are fully waived or fully paid.
- If you need to cancel an event entirely, [learn how to take action on event on your Events Page](https://help.upperhand.com/take-action-on-an-event?hsLang=en).
- You can also adjust a client's number of credits through their [Client Profile Page](https://help.upperhand.com/client-profile-page?hsLang=en).
- You are not able to cancel multiple lessons at the same time, you will need to go to each session individually and cancel them separately.
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