---
title: A guide to Upper Hand's navigation
description: This article provides an overview of how the Upper Hand navigation is laid out.
---

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- [Submit a ticket](https://help.upperhand.com/kb-tickets/new)
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1. [UP Help Center](https://help.upperhand.com/?hsLang=en)
2. [Account Setup](https://help.upperhand.com/account-setup?hsLang=en)
3. [Help & Resources](https://help.upperhand.com/account-setup?hsLang=en#help-resources)

# A guide to Upper Hand's navigation

## This article provides an overview of how the Upper Hand navigation is laid out.

APPLIES TO: Admins & Staff Users

Last updated: May 28, 2024

The menu items shown in your account depend on your [user permissions](https://help.upperhand.com/user-permissions?hsLang=en) and your [Upper Hand subscription](https://upperhand.com/pricing/).

#### Top navigation bar

An overview of the items in the top navigation bar (from left to right):

![2024-05-28\_12-23-57](https://help.upperhand.com/hs-fs/hubfs/2024-05-28_12-23-57.png?width=688&height=46&name=2024-05-28_12-23-57.png)

- **Company Logo: **To to far left, you will see your Company Logo displayed, if you've [uploaded one in your Account Settings](https://help.upperhand.com/upload-your-company-logo?hsLang=en)
- **Company Name: **Your Company Name will be displayed based on what you have [input in your business information](https://help.upperhand.com/customize-your-business-info?hsLang=en)
- **Web Address: **Your company's website URL, if input, will populate underneath your Company Name
- **QR Code Scanner: **[Scanning a client's QR code](https://help.upperhand.com/client-profile-qr-code?hsLang=en) will pull up their client profile on the right hand side of your screen and allow you to access all the information from their profile
- **PAX Device Selector: **If your account is configured with a [Pax device](https://help.upperhand.com/pax-device-general-instructions?hsLang=en), you will see a drop-down menu to select the device you are trying to connect to
- **Clock Icon: **This icon is for staff users that will be [clocking in and out](https://help.upperhand.com/clock-in-and-clock-out?hsLang=en) inside the software
- **Action Button (plus sign):** This button is used to access [Point of Sale](https://help.upperhand.com/point-of-sale?hsLang=en), [Send Invite](https://help.upperhand.com/invite-clients?hsLang=en) or [Create a New Event](https://help.upperhand.com/create-an-event?hsLang=en)
- **Profile Settings: **Clicking on your profile picture (or initials if no picture has been uploaded) allows you to verify and make changes to the following: [Account Settings](https://help.upperhand.com/profile-and-preferences?hsLang=en), [Support](https://help.upperhand.com/get-help-with-upper-hand?hsLang=en), [Submit Idea](https://portal.productboard.com/khrjhntpr2dizawse7qtmkyp/tabs/3-launched/submit-idea), [Printer Settings](https://help.upperhand.com/printer-set-up?hsLang=en), [Privacy Policy](https://upperhand.com/privacy-and-cookie-policy/), [Sign Out](https://help.upperhand.com/why-can-t-i-log-in-to-upper-hand?hsLang=en)

#### Navigation sidebar menu

The left sidebar menu will show your account's features available to you.

- Click a feature from the **navigation menu **to access it
- If you hover over the **navigation menu**, it will expand and collapse if you move your cursor off of it

![2024-05-28\_12-48-13](https://help.upperhand.com/hs-fs/hubfs/2024-05-28_12-48-13.png?width=476&height=1254&name=2024-05-28_12-48-13.png)

A brief overview of the features in the navigation sidebar are outlined below:

- **Dashboard - **The [Dashboard](https://help.upperhand.com/dashboard?hsLang=en) shows you a snapshot of your performance metrics as well as a spot to post account-wide [announcements](https://help.upperhand.com/create-an-announcement?hsLang=en)
- **Events - **The [Manage Events feature](https://help.upperhand.com/events?hsLang=en) will be where all your created events live
- **Classes - **The [Classes feature](https://help.upperhand.com/classes?hsLang=en) will be where all your Class sessions live
- **Teams - **The [Teams feature](https://help.upperhand.com/teams?hsLang=en) will be where all your Teams live
- **Calendar - **The [Calendar feature](https://help.upperhand.com/calendar?hsLang=en) is where you will go to manage your day, make quick changes, and understand your business at a glance
- **Contacts - **The [Contacts feature](https://help.upperhand.com/contacts?hsLang=en) will store all your clients and staff information that interact with your business
- **Reports - **The [Reports feature](https://help.upperhand.com/reports?hsLang=en) will be where you go to gain deeper insights into your business
- **Memberships - **The [Memberships feature](https://help.upperhand.com/memberships?hsLang=en) will be where you create and manage your membership offerings
- **Credit Passes - **The [Credit Passes feature](https://help.upperhand.com/credit-passes?hsLang=en) will be where you create and manage your credit packages
- **Resources - **The [Resources feature](https://help.upperhand.com/resources?hsLang=en) allows you to set up your facility layout to manage your facility and prevent double bookings
- **Retail - **The [Retail feature](https://help.upperhand.com/retail?hsLang=en) will be where add and manage the retail portion of your business
- **Coupons - **The [Coupons feature](https://help.upperhand.com/create-coupons?hsLang=en) will be where you can create and manage coupons you offer to clientele
- **Settings - **The [Settings feature](https://help.upperhand.com/settings?hsLang=en) will be where you can customize account wide-preferences
- **Add-Ons - **The [Add-Ons feature](https://help.upperhand.com/add-ons?hsLang=en) provides you with quick links to our additional products you can add to your subscription

- [Getting Started](https://help.upperhand.com/getting-started?hsLang=en)
- [Account Setup](https://help.upperhand.com/account-setup?hsLang=en#main-content)

    - [Account Settings](https://help.upperhand.com/account-setup?hsLang=en#account-settings)
    - [Help & Resources](https://help.upperhand.com/account-setup?hsLang=en#help-resources)
    - [Billing](https://help.upperhand.com/account-setup?hsLang=en#billing)
- [Events](https://help.upperhand.com/events?hsLang=en#main-content)

    - [Event Setup](https://help.upperhand.com/events?hsLang=en#event-setup)
    - [Browse Events](https://help.upperhand.com/events?hsLang=en#browse-events)
    - [Event Admin View](https://help.upperhand.com/events?hsLang=en#event-admin-view)
- [Classes](https://help.upperhand.com/classes?hsLang=en)
- [Teams](https://help.upperhand.com/teams?hsLang=en)
- [Calendar](https://help.upperhand.com/calendar?hsLang=en)
- [Contacts](https://help.upperhand.com/contacts?hsLang=en#main-content)

    - [Staff](https://help.upperhand.com/contacts?hsLang=en#staff)
    - [Clients](https://help.upperhand.com/contacts?hsLang=en#clients)
    - [Groups](https://help.upperhand.com/contacts?hsLang=en#groups)
    - [Archived](https://help.upperhand.com/contacts?hsLang=en#archived)
- [Marketing](https://help.upperhand.com/marketing?hsLang=en)
- [Reports](https://help.upperhand.com/reports?hsLang=en)
- [Memberships](https://help.upperhand.com/memberships?hsLang=en)
- [Credit Passes](https://help.upperhand.com/credit-passes?hsLang=en)
- [Resources](https://help.upperhand.com/resources?hsLang=en)
- [Retail](https://help.upperhand.com/retail?hsLang=en)
- [Settings](https://help.upperhand.com/settings?hsLang=en)
- [Point of Sale (POS)](https://help.upperhand.com/point-of-sale-pos?hsLang=en)
- [Payments](https://help.upperhand.com/payments?hsLang=en#main-content)

    - [Paysafe/NETBANX](https://help.upperhand.com/payments?hsLang=en#paysafe-netbanx)
- [Client Side](https://help.upperhand.com/client-side?hsLang=en#main-content)

    - [Top Searched Articles](https://help.upperhand.com/client-side?hsLang=en#top-searched-articles)
    - [Account Management](https://help.upperhand.com/client-side?hsLang=en#account-management)
    - [Event Sign Up](https://help.upperhand.com/client-side?hsLang=en#event-sign-up)
    - [Scheduling](https://help.upperhand.com/client-side?hsLang=en#scheduling)
    - [Payments](https://help.upperhand.com/client-side?hsLang=en#payments)
    - [Memberships & Passes](https://help.upperhand.com/client-side?hsLang=en#memberships-passes)
- [Additional Resources](https://help.upperhand.com/additional-resources?hsLang=en#main-content)

    - [Hardware](https://help.upperhand.com/additional-resources?hsLang=en#hardware)
    - [Upper Hand AI](https://help.upperhand.com/additional-resources?hsLang=en#upper-hand-ai)
    - [WebKit by Upper Hand](https://help.upperhand.com/additional-resources?hsLang=en#webkit-by-upper-hand)
- [Admin Side](https://help.upperhand.com/admin-side?hsLang=en#main-content)

    - [Scheduling](https://help.upperhand.com/admin-side?hsLang=en#scheduling)

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