The latest updates for the Upper Hand software.
APPLIES TO: All Users
Last updated: March 6, 2025
Update Notes (March 6)
- Feature Released: Google & iCalendar Sync
Update Notes (February 27)
- Feature Released: Staff Unavailability
- Feature Released: Classes New Booking Flow
- Feature Released: Service Fee in Sales Detail Report
Update Notes (February 5)
- Feature Released: Option to not send updated booking receipt when editing a session
- Feature Released: Upper Hand website widget
- Feature Released: Updated Reschedule Drawer
- Feature Released: Disable Pay Later in Client Profile
Update Notes (January 13)
- Feature Released: Quarterly billing cycle on memberships
- Feature Released: Buyer limit on events
Update Notes (January 3)
- Feature released: View and edit registration responses for events and teams
- Feature released: Add internal notes on the orders drawer
Update Notes (December 19)
- Feature released: Send texts to your clients from the client profile, session summary drawer, or event roster
- Feature released: Add custom text to all of your business emails
- Feature released: Discount type exposed in the orders drawer
Update Notes (November 15)
- Bug fixed: Resolved issue of deleted staff appearing in the session summary drawer
Update Notes (November 12)
- Feature released: Added the ability for clients to submit Membership Management Requests to make changes to their current membership
- Feature released: Added the ability to disable the Skip Scheduling feature
Update Notes (November 7)
- Feature released: Added the ability to set a Scheduling Time Frame for Class sessions
- Feature released: Added the ability to set an Account Credit as the default payment method for recurring charges
Update Notes (October 31)
- Feature released: Added the ability for clients to RSVP to upcoming session(s)
Update Notes (October 30)
- Feature released: Added the ability for clients to purchase the same credit pass for multiple profiles in one cart
Update Notes (October 24)
- Feature released: Added the ability to save campaign as a draft for later use
- Feature released: Added the ability for admins to turn on/off purchase invoices in business settings for client
Update Notes (October 16)
- Feature released: Added the ability to input Canadian addresses at checkout
Update Notes (October 15)
- Feature released: Added the ability to apply an account credit to the first payment at checkout for recurring payments (Payment Plans & Memberships)
Update Notes (October 7)
- Bug fixed: Resolved issue of global notifications not saving after making selections
Update Notes (October 2)
- Feature released: Updated the UI for Classes so that cancelled sessions default to hidden and added a gear icon to toggle them on to see them.
- Bug fixed: Resolved issue of faulty search functionality when searching for a contact in a group
Update Notes (September 30)
- Feature released: Added marketing automation features for enhanced marketing capabilities
- Bug fixed: Resolved issue where clients were being enrolled in an invite only tiered membership for free
Update Notes (September 25)
- Feature released: Added ability for clients to purchase open booking sessions without scheduling
Update Notes (September 23)
- Bug fixed: Resolved issue of session date and time not being aligned properly in client's cart
Update Notes (September 16)
- Feature released: Moved the location of the event filters on the client side and added an ability to shrink the announcement section
Update Notes (September 12)
- Bug fixed: Resolved issue of not being able to cancel all payments tied to a payment plan
Update Notes (September 11)
- Bug fixed: Resolved issue of reschedule option incorrectly populating for fixed events
Update Notes (August 30)
- Feature released: Added the ability to filter by purchased product type when using the contact filters
Update Notes (August 29)
- Feature released: Added the ability to add a client session note for staff members to add notes to a session for clients to view from their profile
Update Notes (August 28)
- Feature released: Added the ability to edit the payment amount on future scheduled plan payment installments
Update Notes (August 19)
- Feature released: Added the ability for clients to filter by location when registering for a class