The latest updates for the Upper Hand software.
APPLIES TO: All Users
Last updated: September 20, 2023
Update Notes (September 20)
- Feature released: Moved the location of the unsigned membership agreement indicator to be more noticeable with a unified format
- Feature released: Made changes to the membership agreement to be much more accessible when utilizing the mobile app
- Bug fixed: Resolved issue of software only showing a limit of 10 managed profiles on the primary account holder's profile, now all managed profiles will appear
- Bug fixed: Resolved issue of Quick Schedule assigning all staff when single was selected in the event build
Update Notes (September 8)
- Bug fixed: Resolved issue of not being able to sign multiple membership agreements in the cart at the same time
Update Notes (September 7)
- Feature released: A new client login experience
- Bug fixed: Resolved error when trying to create a coupon via a mobile device
Update Notes (August 29)
- Feature released: Made the email address visible on the waitlist in the event admin view
- Feature released: Made the phone number of the primary account holder visible in POS
- Feature released: Added the ability to upload a video example to exercises in the Athlete Progressions tracking platform
Update Notes (August 23)
- Bug fixed: Resolved issue of staff members receiving unauthorized error when trying to add retail product during quick pay
Update Notes (August 22)
- Feature released: Introduced new functionality with open booking events where you can now assign priority for your staff members listed on an open booking event as well as being able to toggle between assigning all staff members or a single one per session.
Update Notes (August 18)
- Bug fixed: Resolved issue of not being able to distinguish between different retail variants when creating a coupon
Update Notes (August 16)
- Bug fixed: Resolved issue of membership credits not showing all event types in the client's profile page
- Bug fixed: Resolved issue of a dead click when trying to remind clients on an invite-only membership twice within the same 24 hour time span, now there is a pop-up notification.
Update Notes (August 15)
- Bug fixed: Resolved issue of not being able to select an existing contact group when using the mobile app
Update Notes (August 10)
- Bug fixed: Resolved issue of editing an individual class session cancellation deadline not applying
Update Notes (July 31)
- Feature released: Unveiled a new client checkout process so that clients can much more easily see the days/times an open booking event is available.
- Feature released: Added the ability to export the Upper Hand AI Intelligence Reports
Update Notes (July 25)
- Feature released: Re-designed the Membership page layout when viewing members within a membership. Added filters based on Membership status as well as an ability to export your member lists within a specific membership.
Update Notes (July 18)
- Bug fixed: Resolved issue where attendees were removed when class time was mass updated
Update Notes (July 17)
- Feature released: Admins now have the ability to process a refund the same day a transaction is processed
Update Notes (July 13)
- Feature released: added another Subscription Add-on for our new custom website design service WebKit by Upper Hand
Update Notes (July 12)
- Bug fixed: resolved issue where clients could not access invite-only membership when sent via email by the admin
- Bug fixed: resolved issue during open booking event creation where admin was not able to reorganize the order of the resources
Update Notes (June 26)
- Feature released: updated the Calendar Card to show more details without having to hover over it
- Feature released: added the ability to complete a Class schedule
Update Notes (June 22)
- Feature released: added a designated landing page for memberships
- Bug fixed: resolved issue where past class sessions were impacting the ability to edit class size for upcoming sessions
Update Notes (June 21)
- Bug fixed: resolved issue with instructor users not having global notifications enabled
Update Notes (June 20)
- Feature released: added an ability to input Date Specific Business Availability so that a business can specify certain hours that all open booking events can be scheduled that day.