1. UP Help Center
  2. Additional Resources

Upper Hand Software — Update Notes

The latest updates for the Upper Hand software.

APPLIES TO: All Users

Last updated: October 8, 2024

Update Notes (October 7)

Update Notes (October 2)

  • Feature released: Updated the UI for Classes so that cancelled sessions default to hidden and added a gear icon to toggle them on to see them.
  • Bug fixed: Resolved issue of faulty search functionality when searching for a contact in a group

Update Notes (September 30)

  • Feature released: Added marketing automation features for enhanced marketing capabilities
  • Bug fixed: Resolved issue where clients were being enrolled in an invite only tiered membership for free

Update Notes (September 25)

  • Feature released: Added ability for clients to purchase open booking sessions without scheduling

Update Notes (September 23)

  • Bug fixed: Resolved issue of session date and time not being aligned properly in client's cart

Update Notes (September 16)

Update Notes (September 12)

Update Notes (September 11)

  • Bug fixed: Resolved issue of reschedule option incorrectly populating for fixed events

Update Notes (August 30)

Update Notes (August 29)

  • Feature released: Added the ability to add a client session note for staff members to add notes to a session for clients to view from their profile 

Update Notes (August 28)

Update Notes (August 19)

Update Notes (August 7)

  • Feature released: Updated the Orders Drawer so that if multiple profiles were registered for the same order, it shows all the profile names associated
  • Feature released: Updated the UI on the mobile app when processing a refund
  • Feature released: Updated verbiage through the app for uniformity and consistency

Update Notes (August 5)

  • Feature released: Made it so the full address is listed on the customer event landing page

Update Notes (July 24)

Update Notes (July 19)

Update Notes (July 18)

  • Feature released: Added the ability to accept ACH payments from clients. This feature is not automatically enabled, but can be requesting by reaching out to our Support team.
  • Bug fixed: Resolved issue of not being able to enter marketing details when creating events on the mobile app

Update Notes (July 16)

  • Feature Released: Added the ability to process a refund for orders that have purchased insurance

Update Notes (July 8)

  • Bug fixed: Resolved issue of class dates populating on the Browse Events page when using the mobile app